Customers are advised to select "Ticket Based Support" provided below for fastest and assured resolution of their support issues.
 

Support Procedure

Our constant endeavor is to resolve any problem you face within 1 to 12 hours from the time of submission of your support ticket. Kindly wait for 12 hours before resubmitting your ticket. You may also browse FAQ's for answers to common questions.
 

Notice

        We prefer Ticket Based Support as our engineers are available 24 hours.
        Service charges are applicable on all support requests except on service errors by Cibol.
        Support requests if sent by email must only be directed only to support@cibol.net
        Cibol does not encourage support requests through telephone.

Standard Response Time

Change Password: 2 Hours
Email Account Creation: 2 Hours
Email Not Working: 1 Hour
Changes to existing website content: Response time 6 hours, work time depends on job.